As part of our Masterclass LINXY™ — Link-See-Engage Chinese in Travel Retail — we invite you to our next webinar: Luxury Reframed: Reconnecting with Today's Value-Driven Chinese Traveller in Europe
Discover How to:
Understand how Chinese luxury travellers are redefining value — prioritising meaning, authenticity and experience beyond price
Adapt luxury storytelling, retail environments and service touchpoints to resonate with today’s independent Chinese traveller
Convert curiosity into purchase by creating culturally intelligent frontline moments
Target Audience:
Luxury, beauty and premium spirits brands in travel retail and European flagship locations
Travel retailers, department stores and airport operators in EMEA
Marketing, retail excellence and client experience leaders responsible for Chinese customer growth
Brand and retail teams ready to elevate Chinese traveller engagement
Context:
Today’s Chinese FIT traveller is not a homogeneous tourist segment. Many travel frequently to Europe, possess deep familiarity with global luxury brands, and bring increasingly refined expectations shaped by years of international retail exposure.
For European luxury brands, the challenge is no longer visibility — it is relevance. What resonates today is localized storytelling that connects European heritage, craftsmanship and with the values and aspirations of the individual Chinese customer.
Emotional resonance, cultural intelligence and elevated service experiences are now more decisive than ever in transforming interest into purchase.
Speaker
Yilin Wang
Chinese Travellers-EMEA Reach: Creating Authentic Connections Between Brands and Chinese Travellers Across the EMEA Travel Retail Ecosystem
Next Date
Friday March, 27th
1:00 PM - 1:45 PM CET